These terms apply when you register as a service provider, send proposals and deliver services through Turshid. They are in addition to our general Terms & Conditions and Privacy Policy.

1. Eligibility and verification

• You must be a registered business with a valid commercial registration and every licence, approval and certification the authorities in Oman require for the work you offer.
• All documents and information you give must be true and up to date. Turshid approves provider accounts at its discretion and may ask for more documents at any time.

2. Proposals (bids)

• Send a proposal only for work you can deliver, based on the customer's request.
• Your proposal must state the scope, the price in OMR, the timeline and include your quotation.
• If the customer hires you, you are bound by your proposal.

3. Doing the work

• Work to professional standards and follow the laws, safety rules, building codes and utility requirements that apply.
• Use qualified staff and the equipment and quality stated in your proposal, and obtain any permits or utility approvals the job needs.
• Respect the customer's property and leave the site clean and safe.

4. Milestones and payments

• Agree clear milestones with the customer. The customer pays you directly; Turshid does not collect or hold payments for services.
• Confirm each payment you receive on Turshid (Mark as Paid) promptly and accurately, and give the customer an invoice.
• You are responsible for your own taxes and fees.

5. Warranty and after-sales

Give the workmanship warranty stated in your proposal and pass the manufacturers' warranties to the customer.

6. Liability and insurance

You are responsible for any damage, injury or loss caused by your work or your staff and should hold suitable insurance. Turshid is not liable for your work.

7. Communication, conduct and privacy

• Reply to customers promptly, use Turshid messages for project communication and behave professionally.
• Use customers' personal information only for their project and keep it confidential.

8. Reviews and performance

Customers can review your work. Manipulating reviews, poor performance or breaking these terms can lead to suspension or removal from Turshid.

9. If you cannot continue

If you cannot start or finish a job you were hired for, tell the customer and Turshid straight away.

10. Changes to these terms

We may update these terms. When we do, you will be asked to accept the new version before your next proposal.

Questions? Contact us at letsconnect@turshid.com.